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Privacy Policy

Last updated: January 2025 ยท Marfo Strategies Pvt. Ltd.

At Marfo Strategies Pvt. Ltd., we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial services.

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, including: full name, mobile number, email address, PAN card number, financial information required for loan/insurance applications, device and browser information, and usage data on our website. We do not collect sensitive financial information beyond what is necessary to process your service request.

2. How We Use Your Information

Your information is used to: process loan, insurance, and investment applications; connect you with relevant banks, insurance companies, or AMCs; improve our services and personalise your experience; send service updates, offers, and relevant financial information (you can opt out at any time); comply with legal and regulatory requirements under RBI, SEBI, IRDAI, and applicable Indian laws.

3. Information Sharing

We share your information only with: banks and financial institutions for processing loan applications; insurance companies for policy issuance; AMFI-registered AMCs for mutual fund investments; our regulatory bodies as required by law. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your login credentials.

5. Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website features.

6. Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate information; withdraw consent for marketing communications; request deletion of your data (subject to regulatory retention requirements). To exercise these rights, contact us at privacy@marfo.in.

7. Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Financial transaction records are retained for a minimum of 7 years as required by Indian financial regulations.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related queries, write to: privacy@marfo.in or Marfo Strategies Pvt. Ltd., Mumbai, Maharashtra, India.